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Customer service manager - retail

  • Durée de l'emploi: Permanent
  • Langue de travail: Français
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Work site environment

  • Heavy equipment

Work setting

  • Oil and gas industry
  • Repair
  • Mining Industry

Tasks

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Plan budgets and monitor revenues and expenses
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Conduct performance reviews
  • Train or arrange for training
  • Monitor quality and production levels
  • Establish and maintain contact with suppliers

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines

Personal suitability

  • Adaptability
  • Analytical
  • Efficiency
  • Goal-oriented
  • Proactive
  • Time management
  • Client focus
  • Team player
  • Ability to multitask

Experience

  • 3 years to less than 5 years

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Pension plan

Support for persons with disabilities

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Chambly, QC J3L 6W3, Canada
CA$94,760.00 per year


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