Customer information service representative - retail

• Work Term: Permanent
• Work Language: French
• Hours: 32 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 7 months to less than 1 year

Work setting

• Associations and non profit organizations
• Family clothing store

Tasks

• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Receive payments
• Sell merchandise
• Grade products
• Balance cash and record sales
• Provide customer service

Area of work experience

• Community service organization

Security and safety

• Vulnerable sector check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Bending, crouching, kneeling
• Handling heavy loads
• Standing for extended periods

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Reliability
• Team player
• Judgement

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Day

Other benefits

• Free parking available
• Wellness program

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth