Personal finance advisor

April 03, 2021

(Work place: Chibougamau)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-06As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied.Your role is to listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals. You work closely with a client base consisting mainly of individual members. Interpersonal savvy is therefore essential.You drive results by recommending investments, loans and insurance products. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management. You work with various partners and experts to design integrated strategies that meet the needs of members and clients.

General Information on the Position

Main responsibilities

  • Advise members and clients on the best strategies and work with them to identify expected results

  • Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement

  • Stay up-to-date on the financial services industry, market trends and best practices in your field

  • Participate in outreach activities and represent the caisse in the community

Condition particulière

  • Nombre d’emploi disponible : 1

Profil recherché

  • Diplôme d’études collégiales (DEC technique) dans une discipline appropriée

  • Un minimum de deux ans d’expérience pertinente

  • Baccalauréat en administration des affaires ou du domaine relié (un atout)

Veuillez noter que d’autres combinaisons de formation et d’expérience pertinentes pourraient être considérées. Par exemple, toute expérience en vente conseil et en développement des affaires dans tout type d’industrie peut être reconnue comme étant pertinente.

  • Détenir le Certificat de représentant en épargne collective - Autorité des marchés financiers

  • Pour les postes vacants disponibles au Québec, veuillez noter que la connaissance du français est nécessaire

Connaissances spécifiques

  • Knowledge of current financial, economic, political and legislative events

  • All products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors

  • Debt management

  • Notions of compliance with legislation respecting the distribution of financial products and services

  • Understanding of the philosophy and fundamentals of financial services cooperatives

  • Policies, legislation and standards related to products and services offered by the caisse

  • Desjardins business processes

  • Service standards

  • Techniques used to assess and monitor individual financing applications

  • Strategy recommendation and analysis applications

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Drive results, Interpersonal Savvy

Work Location

Caisse Desjardins de Chibougamau

Trade Union


Unposting Date


Job Family

Member/client sales and service (FG)

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