Team Leader, Digital Solutions

May 18, 2019

(Work place: Montréal)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-11As team leader, you will be part of the Access Digital Solutions Department, which is made up of 6 teams totalling 65 employees. The employees work in agile mode on large-scale projects like voice assistant and changes to dividends/patronage returns.You will work in an environment undergoing a major digital transformation. The environment’s key elements include functional ownership, multidisciplinary teams and cloud deployment.More precisely, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your field.You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in a wide range of other fields.You develop business positions and lead and influence senior management and decision-making bodies.

Additional responsibilities

  • Identify, develop and recommend strategic directions and business positions
  • Help determine your unit’s service offer and ensure your projects and activities are planned and executed
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
  • Develop training and skills development strategies and action plans for team members
  • Help resolve complaints and problems in accordance with the organization’s practices
  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

Other working condition

  • Number of job available : 1


  • Bachelor’s degree in a related field
  • A minimum of eight years of relevant experience
  • Experience in project delivery
  • Experience in agile mode, squads
  • Experience in functional supervision (an asset)

Please note that other combinaisons of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Independent speaker, intermediate knowledge of English (an asset)

Desjardins Cross-sector skills

Accountability, Collaborates, Customer Focus, Engagement, Innovation

Key competencies for the job

Develops talent, Directs work, Engagement

Work Location

Complexe Desjardins Montréal

Trade Union

Non Syndiqué

Unposting Date


Job Family

Management support and expertise support (FG)

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