Loan Officer - Bibliomobile

On board the Bibliomobile, you travel through the Laval territory to provide essential services: document loans, subscriptions, and personalized support to organizations, institutions, and during public events.

• Warmly welcome and assist various clientele in their living environment (organizations, francization classes, neighborhood parties, etc.).
• Advise citizens in their searches and show them how to take advantage of the services of the Laval Libraries.
• Contribute to the cultural vitality of neighborhoods by creating positive experiences.
• Participate in transactions, subscriptions, and the classification of documents.
• Prepare the necessary materials for Bibliomobile activities, including transporting boxes of books.
• Communicate and interact with diverse audiences.

Work schedule

Two shifts are currently available. Please note that schedules are subject to change three times a year.

Shift #1

• Monday 8:30 AM to 1:30 PM
• Tuesday 12:30 PM to 5:30 PM
• Wednesday 12:30 PM to 5:30 PM

Shift #2

• Monday 12:30 PM to 5:30 PM
• Tuesday 12:30 PM to 5:30 PM
• Thursday 12:30 PM to 5:30 PM

• Have completed a high school diploma (DES);
• Have one (1) year of relevant experience in customer service requiring direct contact with the public;
• Hold a class 5 driver's license in accordance with the requirements of the Société automobile du Québec;
• Have an interest in literature and general culture;
• Have a perfect knowledge of French, both spoken and written, and a functional mastery of the English language orally (an asset);
• Be comfortable with computers and new technologies, including digital reading devices;
• Have a good knowledge of the Microsoft Office suite;
• Possess excellent interpersonal communication skills and be a good team player;
• Be able to work under pressure, respond adequately to unforeseen situations, and demonstrate great adaptability.

Choosing the City of Laval means working for the third largest city in Quebec on diverse and stimulating mandates. It also means having the opportunity to grow within a human, committed team that enjoys working in a fun environment.

For this position, we offer competitive working conditions and social benefits:

• Work schedule allowing for work-life balance;
• Work location easily accessible with free parking;
• Employee Assistance Program (EAP);
• Priority access to a CPE daycare.