Loan Officers

As a loan officer, you will help make the library welcoming and an essential living space for citizens. You will perform various tasks including loans and returns of documents, sorting volumes, subscriptions, and you will ensure to inform citizens about various topics related to the library, including opening hours, activity schedules, addresses of other libraries, etc.

• Have completed high school diploma (DES);
• Have one (1) year of relevant experience in customer service requiring direct contact with the public;
• Have an interest in literature and general culture;
• Have a perfect knowledge of French, both spoken and written, and a functional mastery of the English language orally (an asset);
• Be comfortable with computers and new technologies, including digital reading devices;
• Have a good knowledge of the Microsoft Office suite;
• Possess excellent interpersonal communication skills and be a good team player;
• Be able to work under pressure, respond adequately to unforeseen situations, and demonstrate great adaptability.

Choosing the City of Laval means working for the third largest city in Quebec on diverse and stimulating mandates. It also means having the opportunity to grow within a human, committed team that enjoys working in a pleasant environment.

For this position, we offer competitive working conditions and benefits:

• Work schedule allowing for work-life balance;
• Workplace easily accessible with free parking;
• Employee Assistance Program (EAP);
• Priority access to a daycare CPE.