Customer service adviser

• Work Term: Permanent
• Work Language: Bilingual
• Hours: 37.5 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years

Work setting

• Manufacture

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Perform general office duties
• Receive payments
• Sell merchandise
• Answer clients' inquiries and provide information

Sales experience

• Direct distributing - person to person (sales)

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence
• Willing to travel

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Dependability
• Honesty
• Quick learner

Screening questions

• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Health benefits

• Disability benefits
• Health care plan

Financial benefits

• Bonus

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Other benefits
• Team building opportunities
• Parking available
• Travel insurance