Customer service supervisor (except financial services)

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Identify workers' training needs
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Co-ordinate, assign and review work

Supervision

• 16-20 people

Certificates, licences, memberships, and courses 

• CPR Certificate
• First Aid Certificate

Area of work experience

• Quality assurance or control

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• Work Term: Permanent
• Work Language: French
• Hours: 40 hours per week