Administrative Officer OPS-SAE

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The incumbent is responsible for the management and daily processing of administrative and monetary operations for all business centers in Quebec and Ontario.

Responsabilities

• Analyzes the requests received from the legal sector in order to process the opening of new commercial loans and lines of credit.
• Verifies the instructions received from the CACs regarding the processing of monetary and administrative operations and processes the transactions in the S.I.B.L and Plexus systems.
• Notifies the CACs of irregularities that may delay the processing and follows up to resolve the situation.
• Collects and compiles fees related to commercial clients according to the instructions received from the CAC.
• Ensures the daily processing of transactions related to unauthorized overdrafts (U.O.D.) and line of credit transfers, transmits the instructions received to the clearing area and communicates with the analysts or account managers for irregularities.
• Manages and processes centralized foreign exchange transactions, completes draft requests, ensures compliance with instructions received from clients, forwards instructions to Treasury and confirms to clients.
• Ensures the processing of transfer requests to other financial institutions received from clients.
• Ensures the implementation of controls and annual payment of taxes to municipalities.
• Ensures customer service for commercial customers, conducts research, informs customers about services, opens the website and supports customers in difficulty.

Qualifications

• Basic knowledge of Excel, Word and Outlook.
  
• Good knowledge of banking, knowledge of commercial financing would be an asset
  
• Bilingualism *
  
• Customer focus
  
• Rigor
  
• Autonomy
  
• Dynamism
  
• Ability to adapt
  
• Stress tolerance
  
• Team spirit
  
• Analytical skills
  
• Management of priorities
  
• Organizational skills

* Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matters with internal and external parties in both languages.

What Laurentian Bank has to offer you 

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model: We prioritize a hybrid work model based on business needs.
• Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.
• Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.