Customer service agent

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Answer inquiries and provide information to customers
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information

Type of experience

• Call centre

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Workplace information

• Hybrid

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage

Financial benefits

• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Free parking available
• Paid time off (volunteering or personal days)
• Travel insurance
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 37.75 hours per week