Technical service sales consultant

• Durée de l'emploi: Permanent
• Langue de travail: Français
• Heures de travail: 40 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Work setting

• On-site customer service
• Retail business

Tasks

• Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
• Oversee the preparation of sales and orders
• Promote sales to existing clients
• Identify and solicit potential clients
• Assess client's needs and resources to recommend the appropriate goods or services
• Conduct sales transactions
• Use sales forecasting software
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Consult with clients after sale to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Resolve product and service related problems
• Advertise and/or promote products, sales or services
• Provide customer service
• Work at heights, on scaffolding or swing stages

Type of product

• Industrial supplies

Computer and technology knowledge

• Electronic mail
• MS Office
• Enterprise resource planning (ERP) software

Sales experience

• Industrial equipment

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods

Personal suitability

• Client focus
• Reliability
• Team player
• Positive attitude

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you live near the job location?

Experience

• 1 year to less than 2 years

Green job

• Involves duties and responsibilities that lead to positive environmental outcomes

Health benefits

• Health care plan
• Paramedical services coverage

Financial benefits

• Group insurance benefits
• Life insurance

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Parking available
• Travel insurance

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities