Customer service manager - retail

• Education: Bachelor's degree
• Experience: 5 years or more
• or equivalent experience

Work setting

• Residential construction

Tasks

• Evaluate daily operations
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Develop and implement marketing strategies
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Fit and install windows, doors, stairs, mouldings and hardware

Cleaning experience

• Windows

Personal suitability

• Adaptability
• Collaborative
• Efficiency
• Energetic
• Goal-oriented
• Integrity
• Positive attitude
• Proactive
• Quick learner
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Patience

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Green job

• Involves duties and responsibilities that lead to positive environmental outcomes

Other benefits

• Free parking available
• Work Term: Permanent
• Work Language: French
• Hours: 32 to 40 hours per week