Customer information service representative - retail

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Business
• Sales
• Automobile dealership

Tasks

• Answer inquiries and provide information to customers
• Answer clients' inquiries and provide information

Supervision

• Staff in various areas of responsibility

Area of work experience

• Marketing

Area of specialization

• Communications
• Advertising

Work conditions and physical capabilities

• Large caseload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Dependability
• Quick learner
• Interpersonal awareness
• Creativity
• Accountability

Screening questions

• Are you available for the advertised start date?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Health benefits

• Disability benefits
• Health care plan
• Paramedical services coverage

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Pension plan

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Free parking available
• Learning/training paid by employer
• Work Term: Permanent
• Work Language: French
• Hours: 40 hours per week